Reputation Management


Boost your star ratings and reviews.

We simplified managing your online reputation through a single sign-on platform. You’ll be able to monitor and respond to public reviews posted to third-party review sites and pull reports—all through the platform available via GM GlobalConnect.

Approved Reputation Management Partners

As a leader in social media and reputation management, we’ll help you find and connect with consumers:

  • We manage 325+ social, review and directory sites to improve your online reputation and maximize your SEO.
  • Our Mobile Review Surge enables you to text review requests to your happiest customers for more five-star reviews.
  • Our mobile app lets you manage your reputation and track customer satisfaction from your phone.

Naked Lime offers 10+ years of experience in automotive-specific reputation management, field-based representatives to actively support dealers, and 300+ specialists trained and organized to provide unparalleled, uninterrupted service, including:

  • Protecting your image and your profits with professional response services that investigate each situation and recommend the best course of action to resolve problems and save customer relationships.
  • Directing customers to leave valuable feedback on your selected review sites with custom point-of-sale materials and Review Us videos for your dealership.
  • Building social connections between dealerships and customers by distributing meaningful positive reviews to Facebook and Twitter, providing a social media strategy and content calendar, and responding professionally to social media interactions.

Drive prospects and customers to your dealership and increase business with:

  • Expert guidance to manage and optimize your online reputation
  • Google profile optimization
  • Social media management, including custom and boosted posts and advertising add-on packages

We simplify the social and review management process through:

  • Easy-to-use solutions that combine industry-leading tools with digital expertise.
  • A choice between involving your staff or leaving the work up to our experts.
  • Custom solutions that draw on 20 year of experience in the automotive industry.

We help dealerships sell and service more cars profitably every day.

  • The Certified Social Experts. Your store’s social accounts will be managed by Facebook Blueprint Certified experts that build custom audiences to hyper-target those with automotive intent.
  • Managed Review Responses. Reputation managers monitor your brand’s review activity across all major review sites and respond to reviews with customized responses written in your brand’s voice.
  • Professionally Managed Brand. Our social managers set goals for content engagement across all your social channels while creating uniquely branded social content for your store.